We provide comprehensive fulfillment and printing solutions designed to support both B2C and B2B operations, as well as marketing programs of all sizes. Whether it's complex multi-piece assembly, daily order processing, or on-demand printing, our integrated workflows ensure products move seamlessly from production to delivery.

Our core capabilities include:

• Kitting & Assembly (custom kits, promotional bundles, retail displays)
• Daily Pick & Pack (DTC & B2B)
• Diverse POD Printing (invitations, stationery, apparel, signage & more)
• Warehousing, Inventory Management & Logistics

For more than three decades, clients have relied on us to deliver end-to-end execution - from order capture to final delivery - with precision, scalability, and reliability.

Our Daily Pick & Pack operations support both direct-to-consumer and wholesale distribution, ensuring every order ships correctly and on time. We combine automation, efficient workflows, and a highly trained team to handle daily order volumes of all sizes.

Our Pick & Pack Capabilities Include:

• Fast, Accurate Fulfillment - Same-day and next-day processing for DTC and B2B shipments.
• Seamless Integrations - Direct connections with major eCommerce platforms and ERPs.
• Order Customization - Personalized inserts, branded packaging, and promotional add-ons
• Error-Reduction Processes - Barcode scanning, batch picking, and systematic quality checks.
• Scalable Operations - Built to handle seasonal peaks and rapid growth without disruption

The Advantage:

FAI delivers the speed and dependability modern eCommerce and wholesale partners demand. From single-item orders to bulk B2B shipments, our pick-and-pack services are built to scale with your business.

FAI's expansive facilities provide secure, efficient, and scalable warehousing solutions for brands of all sizes. With advanced inventory systems and real-time visibility, we ensure your stock is ready when and where you need it.

• 185,000+ sq. ft. of warehouse and production space.
• Flexible storage solutions for short-term and long-term needs.
• Demand planning and inventory optimization to reduce waste.
• Integrated logistics and distribution strategies for national & international reach

Best-In-Class Customer Service & Fulfillment Management

Our customer service model is built to deliver consistent, high-performance execution through dedicated leadership, specialized roles, and clear accountability across every fulfillment function. Each client is supported by an experienced team focused on accuracy, responsiveness, and operational excellence.

• Account Manager: Provides overall program leadership and serves as the single point of accountability. The Account Manager oversees all operational functions, ensures service level commitments are met, and proactively manages performance, communication, and continuous improvement initiatives.
• Customer Service Representative(CSR): Acts as the primary day-to-day client interface, managing daily operational activities, order flow, and inventory accuracy. The CSR ensures timely communication, rapid issue resolution, and seamless coordination across internal teams.
• CSR Backup: Ensures uninterrupted service continuity by supporting the Account Manager and primary CSR. This role provides immediate coverage during peak volumes or absences, maintaining consistent service levels at all times.
• Production Manager: Leads all production operations and related services, ensuring workflows are executed efficiently and in full alignment with program requirements. The Production Manager maintains comprehensive knowledge of all materials, processes, and timelines to support scalable execution.
• Quality Control Supervisors: Embed quality assurance throughout the production process. QC Supervisors perform ongoing inspections, document variances, and deliver detailed reporting to ensure accuracy, compliance, and continuous improvement.
• Table Supervisors: Oversee hands-on production activities and support the Production Manager in managing daily workflows. This role ensures production efficiency, material familiarity, and rapid response to operational needs.
• Pick-and-Pack Manager: Directs all pick-and-pack operations, ensuring orders are processed accurately, efficiently, and on time. This role drives throughput, accuracy, and adherence to service level expectations
• Pick-and-Pack Staff: Execute daily order fulfillment with precision and consistency. Staff are fully trained on program materials and processes to ensure reliable, error-free delivery to end customers.