Merchant Call Center Services Inventory Management
Business to Business E-Commerce
Print On Demand
Call Center Inbound Services
Fulfillment & Logistics

Inventory Management
  • Low stock "item alert" client email notification (multiple product class)
  • FAI maintained print-on-demand items for low stock
  • Primary location restocking reports for pick and pack
  • Cycle counting based on usage reports
  • Physical Inventories done annually
  • Online reporting
  • Quality Control
Materials Handling
  • Receipt
    • Advance receipt notifications
    • Bar-coding
    • Receiving against PO system
    • Quality Control checkpoints
  • Storage
    • Wire guide racking system (keeps storage costs down)
    • High Bay (keeps storage costs down)
    • Primary and secondary bin locations for picking
    • State-of-the-art forklifts
    • Climate control
    • Building Security
    • Fire/theft etc.
  • Picking / Packing / Assembly / Labeling
    • Picker never packs
    • Double check packing
    • Pick to order
    • Batch pick
    • Roll-outs/Assemblies
    • Quality Control - random carton checks every 10 minutes
  • Kitting
    • Ability to Kit for stock or build kits on the fly
    • Client custom kitting online
    • Quality Control
  • Shipping
    • Real-time update of tracking information for web reporting
    • All common carriers (UPS, DHL, FedEx, Airborne, USPS)
    • LTL and TL
    • Appropriate mode selection
    • Scheduling
    • Shipment consolidation
    • Route optimization and cost analysis for all outbound shipping activity

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