Fulfillment America (FAI) is a performance-driven marketing service company with its corporate office and production facilities located in Billerica (Boston) Massachusetts. Founded in 1992, FAI provides a broad range of fulfillment services to over 70 National and International companies. These services include the distribution of literature, displays, Point-Of-Purchase (POP) and other collateral materials, print-on-demand, complete bindery, inbound 800 services, e-commerce business-to-business and business-to-consumer fulfillment, kit assembly, pick and pack, warehousing and logistics.

POP and literature fulfillment has been a specialty at FAI for many years supported by state of the art technology enabling us to provide extraordinary results in this very important fulfillment process. We currently support companies such as Procter & Gamble®, Arby's®, Benjamin Moore Paints®, Subway®, Timberland®, The College Board®, Dunkin Donuts®, Liberty Mutual®, Mobil®, and New York University with monthly rollouts; display and kit assemblies, daily pick and pack, and print-on-demand of marketing support materials.

As an e-commerce service provider, FAI offers Internet real-time order processing and inventory management, e-mailed order confirmation, on-line tracking and both ad hoc and custom reporting. Our "Open Orders" (IBM) software gives us the ability to provide turnkey solutions throughout the fulfillment process. Our Hewlett-Packard "Indigo" Press 5000® provides high performance 6 color print-on-demand capability.

The number of services provided within the fulfillment process is very extensive. FAI has been providing all of these services since our inception in 1992 and enjoys a strong reputation as a reliable and efficient fulfillment resource. It is our intent to continue to build on our good name by providing superior service to a very diversified client base. In addition, we treat all of our employees with respect in an environment that is both challenging and rewarding for all.

The growth of our company has been extraordinary and our financial status remains healthy. The very rapid success of FAI can be attributed to our willingness to accept the challenge to perform and then to execute our commitments. We evaluate a project thoroughly by considering our ability to provide the services required. Once we decide to move forward, a strong commitment to performance is made. We communicate, we plan, and execute, fully aware of our responsibilities to our client's success with the project.

As we look to the future we accept the challenge to improve as we embrace new ideas, innovative marketing strategies and new technologies. We promise integrity, hard work, cost effective and dependable fulfillment. We would like you to consider Fulfillment America as your marketing partner and a full service fulfillment resource.