Call Center Inbound Services Fulfillment America (FAI) is company that focuses on service marketing through its call center inbound services to meet their client and customer needs. Their inbound call center services can handle all customer needs, both before and after the sale. Founded in 1992, FAI provides a broad range of services for over 70 national and international companies. They provide inbound 800 call services, distribution of literature, displays, point-of-purchase materials, print-on-demand, bindery, e-commerce, business-to-business, and business-to-customer fulfillment. Business and customer fulfillment is accomplished through their expert warehousing and production services. Their inbound 800 call services are handled through in-house customer support services that have been thoroughly trained to be knowledgeable and professional. They use and open-order software system that is combined with advanced technology features that ensure both courteous and professional communications with all customers and clients. All of their call center's inbound service telephone representatives are thoroughly trained to support customers when placing an order by handling all aspects of an order, then following up with customers after the sale. Their inbound call center services are available 24 hours a day, 7 days a week, and 365 days a year. Their seamless customer service provides all customers with the products and services they need the first time, every time. FAI has a contract with many of the major companies in the country today, with monthly rollouts, displays, kit assemblies, and print-on-demand services. Most of these companies' requests are handled by their inbound call center services. They also provide an alternative e-commerce real-time order processing and inventory management system to support their inbound call center services. If your company has a need for six color printing services, they can meet your demands using their Hewlett Packard Indigo Press 500. All you need to do is call their 800 inbound call center with your order requirements and your order will be completed and shipped to you to meet your delivery target date. FAI provides LTL and TL shipping services to your business location, depending on the size of your order. This shipping method is designed to get your products to a business location as soon as possible to provide the most cost effective and rapid delivery. FAI has been in business since 1992 and enjoys a strong reputation for their reliability and efficient fulfillment of services. Their inbound call center services are well known for being be professional and proficient when handling customer orders. Their client base is diversified and expanding. FAI's goal is to continue expanding, even with the rapid growth they have experienced in recent years; they ensure that current clients receive the same level of service they are accustom to receiving. The only way that they can meet this goal is through ensuring that the first people that most customers come in contact with are in their inbound call center. This is why they stress courtesy and professional service from their telephone representatives. If you would like anymore information about Fulfillment America you can contact them by phone at 800-662-5009 or 978-988-7576. You can also contact by e-mail at info@fulfillmentamerica.com. You can also visit their website at http://www.FulFillmentAmerica.com/index.cfm . They also have an online form that you can use to request information regarding their services and prices at http://www.FulFillmentAmerica.com/contact.cfm . |